Introduction to the Learning Portal

The new Learning Portal has replaced the legacy E-Learning System, and includes comprehensive functionality to enable clients to manage their advanced first aid training requirements.

The Learning Portal was launched for clients in the Renewables sector in April 2020, after which it was rolled out to clients in other sectors.

The legacy E-Learning system will continue to operate in parallel with the new Learning Portal for some existing clients, until they are able to switch over to the Learning Portal.

This remainder of this document includes an overview of the Learning portal, along with details of how it may be used.

The Learning Portal includes the following components :

(a)  User / Student records

These include :-

  • Name, Email Address (which is used for logging into the Portal), and login Password
  • Group memberships – See (b) below
  • User Roles – See (d) below
  • Information regarding every course on which the user is entitled to be enrolled – This includes course certificates, which may be accessed and printed off by students and client organisation managers.

(b)  Groups

When a user record is created, the user is assigned to one or more Groups. In addition to a group name, each group record contains :-

  • A list of courses associated with that group – This allows all users within that group to be automatically entitled to be enrolled in those courses
  • Named Group Leaders – Trauma Resus Training Admin is automatically set up as group leader for all groups, to allow the company to respond to any. In addition, client organisation managers may be set up as group leaders, to allow them to manage the training requirements within their organisation.

(c)  Courses

Each course may contain a number of Lessons (which may in turn be split up into Topics) and Quizzes.

Courses may be :-

  • Online courses (such as Pre-Course E-Learning)
  • Face-To-Face courses (such as Eurieca for Renewables of IEC for non-Renewables)
  • Hybrid courses which include some practical content (such as Maintenance of Skills).

Some Face-to-Face (F2F) courses are designed to be direct-delivered by Trauma Resus Instructors, while others may be delivered on a cascade basis by Client Instructors who themselves have been trained to do this.

(d)  User Roles

Users may be allocated a number of different roles on the Learning Portal, with each role having different capabilities :-

  • Student – Every user set up on the system is allocated this role
  • Group Leader – These users are able to manage the training requirements of the groups they lead
  • Face-to-Face (F2F) Organiser – This role assigned to 2 sets of users :-
        • For clients who use cascade training within their organisation, their F2F Organiser sets up and manages the delivery of cascade training sessions
        • Trauma Resus Instructors are also assigned this role.
  • Administrator – This role is reserved for Trauma Resus staff, so that they are able to take an overall view of the Learning Portal.

(a)  New Client – Submit Student List to Trauma Resus

A spreadsheet of candidates (students) should be emailed to Trauma Resus Admin in the format below :-

 

Client Sub-Group #01

Student #01 email address

Student forename

Student surname

 

Client Sub-Group #01

Student #02 email address

Student forename

Student surname

 

Client Sub-Group #01

Student #03 email address

Student forename

Student surname

 

Client Sub-Group #01

etc.

etc.

etc.

 

Client Sub-Group #02

Student #01 email address

Student forename

Student surname

 

Client Sub-Group #02

etc.

etc.

etc.

 

etc.

 

 

 

Student details will be loaded onto the Learning Portal by Trauma Resus Admin, and given access to Pre-Course E-Learning.

(b)  Trauma Resus Admin – Create New Client Groups & Sub-Groups

The following actions will be taken :-

  • Check that the Client does not already exist on the Learning Portal
  • If it does not exist, then create the Client Group
  • Check that the Client Sub-Groups do not already exist on the Learning Portal
  • If they do not exist, then create the Client Sub-Groups as required.

(c)  Trauma Resus Admin – Load Student Details

The loading of Student Details will proceed as follows :-

  • Use the Group Dashboard to load up student details from the client supplied list
  • Students should be loaded up into the relevant Client Group and Sub-Group
  • All students will automatically be sent a Welcome email
  • This will include their Login and Password for the Learning Portal
  • Access to Pre-Course E-Learning will be enabled from each student’s Learner Dashboard
  • Client Group Leaders should also be set up for the relevant Client Group and Sub-Groups.

(a)  Existing Clients – Submit list of additional Students to Trauma Resus

As for new clients, a spreadsheet of candidates (students) should be emailed to Trauma Resus Admin in the format below :-

 

Client Sub-Group #01

Student #01 email address

Student forename

Student surname

 

Client Sub-Group #01

Student #02 email address

Student forename

Student surname

 

Client Sub-Group #01

Student #03 email address

Student forename

Student surname

 

Client Sub-Group #01

etc.

etc.

etc.

 

Client Sub-Group #02

Student #01 email address

Student forename

Student surname

 

Client Sub-Group #02

etc.

etc.

etc.

 

etc.

 

 

 

Student details will be loaded onto the Learning Portal by Trauma Resus Admin, and given access to Pre-Course E-Learning.

(b)  Trauma Resus Admin – New Client Sub-Groups (if required)

The following actions will be taken :-

  • Check that the Client Sub-Groups do not already exist on the Learning Portal
  • If they do not exist, then create the Client Sub-Groups as required.

(c)  Trauma Resus Admin – Load Student Details

The loading of Student Details will proceed as follows :-

  • Use the Group Dashboard to load up student details from the client supplied list
  • Students should be loaded up into the relevant Client Group and Sub-Group
  • All students will automatically be sent a Welcome email
  • This will include their Login and Password for the Learning Portal
  • Access to Pre-Course E-Learning will be enabled from each student’s Learner Dashboard
  • Client Group Leaders should also be set up for the relevant Client Group and Sub-Groups.

(a)  When loaded onto the Learning Portal

  • All students will automatically be sent a Welcome email
  • This will include their Login and Password for the Learning Portal
  • Access to Pre-Course E-Learning will not be enabled until the student is added to a “F2F Course Group”, to prevent students completing E-Learning too far in advance of their F2F course.

(b)  Prior to attending any Face-to-Face (F2F) training

  •  All students must complete their Pre-Course E-Learning.

(c)  Upon completion of E-Learning

  • Students will be able to access their Pre-Course E-Learning certificate.

This is the training delivery method for Instructor Training (including renewal training) for all business sectors, and also for Practitioner Training in the Renewables Sector.

The process is as follows :-

(a)  Client Management – Submit list of Students to Trauma Resus

This will be a list of students who will already have access to the Learning Portal, and who will therefore be able to log in an complete their Pre-Course E-Learning.

(b)  Trauma Resus Admin – Arrange F2F Training Course Event

The following actions will be taken :-

  • Make all the required arrangements for the F2F event, including venue, instructor, etc.
  • Create a new “F2F Course Group” on the Learning Portal
  • Load students into that F2F Course Group
  • Use the E-Learning Reset routine to clear down previous E-Learning for students attending Requalification courses
  • Use the Group Email function to send out Joining Instructions to course attendees.

(c)  Trauma Resus – F2F Course Instructor

The F2F Course will be delivered as follows :-

  • Use the F2F Pre-Course Report to check that all candidates have completed Pre-Course E-Learning
  • Deliver the F2F Training Course.

(d)  Trauma Resus – Post F2F Course Admin

Following completion of the F2F Course, the following will occur :-

  • Trauma Resus Admin will enter course completion dates against each student
  • This will automatically trigger an email to the student, asking for course feedback
  • The student will be able to login and record their feedback
  • On receipt of feedback, students will be able to access their F2F Course certificate.

This is the usual training delivery method for Practitioner Training in sectors other than Renewables.

The process is as follows :-

(a)  Client Management – Collate list of Students attending this F2F Training Course Event

This should be a list of students who are already registered on the Learning Portal, so will have access to the Learning Portal, and who will already be able to log in an complete their Pre-Course E-Learning.

To check that this is the case:-

  • Use the F2F Organiser Dashboard to ensure all students are already on the Learning Portal
  • Should there be any who are not enrolled, create a spreadsheet as detailed in Section 2 (Existing Client Organisations – Adding Further Students), and email for Trauma Resus Admin to create their user logins

Once the list has been finalised, proceed to the step below

(b)  Client Management – Arrange F2F Training Course Event

The following actions will be taken :-

  • Make all the required arrangements for the F2F event, including venue, instructor, etc.
  • Create a new “F2F Course Group” on the Learning Portal
  • Load students into that F2F Course Group
  • Use the E-Learning Reset routine to clear down previous E-Learning for students attending Requalification courses
  • Use the Group Email function to send out Joining Instructions to course attendees.

(c)  Client Management – F2F Course Instructor

The F2F Course will be delivered as follows :-

  • Use the F2F Pre-Course Report to check that all candidates have completed Pre-Course E-Learning
  • Deliver the F2F Training Course.

(d)  Client Management – Post F2F Course Admin

Following completion of the F2F Course, the following should occur :-

  • F2F Course Organiser should enter course completion dates against each student
  • This will automatically trigger an email to the student, asking for course feedback
  • The student will be able to login and record their feedback
  • On receipt of feedback, students will be able to access their F2F Course certificate.

(e)  Course Materials, Training Documents & Clinical Guidance – May be downloaded from the Portal by any Group Leader.

There are a number of management and reporting functions available to Group Leaders, who may be either F2F Course Organisers or MOS Instructors.

These include :-

 (a)  Group Leader Dashboard

 Allows Group Leaders to :-

  • Monitor the progress of any students in the groups they lead
  • Sent emails to one or more students in they groups they lead
  • Initiate a password reset for any students in the groups they lead.

(b)  Group Reports

Provides more detailed reporting on the progress of any students in the groups they lead.

(c)  Group Quiz Reports

Provides very detailed reporting on the quiz performance of any students in the groups they lead.

(d)  Advanced Reporting

Provides drill-down reporting on groups, users (students) and courses in the groups they lead, including the creation of CSV (comma separated variable) files for loading into spreadsheets.

(d)  Manage Progress

Provides step-level progress reporting on the performance of individual users (students), at the very detailed level of course, lesson and topic. For online training courses (Pre-Course E-Learning and MOS) this enables the group leader to see precisely how far a course an individual student has progressed.

(e)  Recording Attendance at MOS Practical Sessions – Renewables Clients

This allows MOS Instructors to log on the system that a student has attended a relevant practical session.

(f)  MOS Compliance Reporting – Renewables Clients

This allows Group Leaders to view the Monthly MOS Compliance for their group / windfarm, compare this on a month to month basis.

For a print-ready version of the entire “Learning Portal Intro”, please CLICK HERE (opens in a new tab).