Help – Training Admin


1. "Training Admin" Menu Item Help

The Group Dashboard allows you access to all of the Groups on the LMS.

There are 3 distinct types of Groups :-

  1. F2F “Training Event” Groups – Those shown in brackets, e.g. (Durham & Darlington FRS – 17 June 2020 – TR201 IEC Intermediate), are small groups of Students, which may either be :-
    • Arranged by Trauma Resus Training Admin, for Direct-Delivery by Trauma Resus Instructors
    • Or arranged by Client F2F Organisers, for Cascade-Delivery by Client Instructors.
  2. Organisation / Division Groups – These other groups (the ones without brackets), such as Durham & Darlington – IEC, are Organisation / Division Groups for specific clients. These contain the full list of students for that client / client division, and these groups are maintained by Trauma Resus Training Admin.
  3. Instructor Groups – One of these is should be set up for each Client Organisation that has its own instructors. The Group name should include the name of the client, e.g. Durham & Darlington – IEC Instructors or Orsted – Eurieca Instructors. The groups should contain the full list of instructors for that client. The instructors will also be included in that client’s Organisation & Division Groups. Instructor Groups are also maintained by Trauma Resus Training Admin.

The Group Dashboard can be used to add Users (Students) and Client Group Leaders / Trauma Resus Instructors to groups.

It can also be used to email Joining Instructions to students who are scheduled to attend a Direct-Delivery F2F training event.

If a user has forgotten their password, they are able to reset it themselves from their Login screen. However, if they are uncomfortable with doing this themselves, there is also a Password Reset facility available to Training Admin via the Group Dashboard.

Detailed instructions, regarding when to use the facilities of the Group Dashboard, are detailed within the FAQ Section (see below), under :-

  • Load Student Details to Organisation & Division Groups
  • Add Client Group Leader Details
  • Email Joining Instructions to Training Event Attendees
  • Send a Password Reset.

To use the Group Dashboard, select the Group you wish to access from the pull-down, and you will be presented with a list of all of the users / students in that group.

Above the list of users, you will see two pull-down buttons :-

  • To the left is one entitled Users. If you click on the pull-down, you will see option options to Add Users and Email Users. If you take one of these options, a further form will open up for you.
  • To the right is one entitled Reports, which allows you to report on various aspects of the group of users.

Immediately below this is a list of all users in this Group. For large groups, there may be several pages of users. You may sort the list by First Name, Last Name, Email Address or Status.

You may update a student’s First Name, Last Name or Email Address by clicking on either First Name or Last Name.

You may send an email to a student or a group leader by clicking on their email address.

For a group which goes to several pages, if you wish to see the details of a particular student in the group, enter the first name, last name or email address of that student into the search box. Partial matches also usually work.

For any student who has started at least one course, clicking on the words In Progress or Completed will present a detailed report on that student, showing each course they are enrolled on, along with their progress.

Below the list of users is the Group Leaders section – You may add or remove Groups Leaders here – For more details of this, see Add Client Group Leaders in the FAQ Section of this Help Guide.

As its name implies, New Client Group is used to create a new group at one of the following levels :-

  • Organisation
  • Division
  • F2F (Classroom) Training Event

Detailed instructions, regarding when and how to use New Client Group, are detailed within the FAQ Section (below) of this Training Admin help, under :-

  • Create a Group for a New Client Organisation
  • Create a Group for a New Division of a Client Organisation
  • Create an Instructor Group for a Client Organisation
  • Create a Group for a F2F (Classroom) Training Event.

Pre-Course E-Learning is normally undertaken in the month prior to a relevant Face-to-Face course, and worst case must be done in the preceding 3 months.

For students who are about to attend a Requalification Course, E-Learning must be completed again. To allow this to occur, their historic E-Learning details need to be removed from the students’ records.

To do this, start by keying in the name or email address of a member of the group. Partial matches normally work, and there is no need to press enter.

The names and email addresses of matching student records will be displayed, allowing you to scroll down and select the particular student you are looking for.

Click on the student you require. A list of their courses will be displayed, and you will see their E-Learning course.

Click to “untick” the tick-box against the course. You will be asked if you wish to untick the entire course, and the update will occur immediately.

If you wish to reset E-Learning for another student, start keying in their name or email address, as above, and so onwards.

Cambridge IEC Clients are having their 3-Day course delivered over separate days. There is a need to record student attendance at Days 1 & 2. Completion of Day 3 will be recorded via the Course Completion routine (see below).

There is a special routine for recording Days 1 & 2, currently called Cambridge 1-Dayers.

Start by keying in the name or email address of a the student. Partial matches normally work, and there is no need to press enter.

The names and email addresses of matching student records will be displayed, allowing you to scroll down and select the particular student you are looking for.

Click on the student you require. A list of their courses will be displayed, and you will see their IEC Course (Intermediate or Advanced).

Tick the appropriate tick-box against the course, and the update will occur immediately.

If you wish to log the attendance of another student, start keying in their name or email address, as above, and so onwards.

Detailed instructions, regarding when to use the Course Completions routine are detailed within the “Carry Out Post-Course Administration” of the “I Am Trying To” section of this Training Admin help.

The Course Completions option is provided for the Training Admin staff to enter course completion dates for students who have successfully completed as F2F training course.

It is appreciated that course completions may well be entered onto the system some days/weeks after the course was actually delivered.

  • Start by accessing the group pulldown, and selecting the “Course Group” for that particular course
  • Remember that course group names are always in brackets, and in the format of course number and name, followed by a dash, followed by the course date, followed by a dash, followed by the client name, e.g. (Durham & Darlington FRS – 17 June 2020 – TR201 IEC Intermediate).
  • Select the appropriate course from the course pulldown, and you will be presented with a list of students who attended that course
  • For a course with a larger number of students, the student list may be multi-page, so please bear this in mind
  • Completion dates may be entered against individual students, after which you should press the Update All button to write the dates away
  • On most occasions, all students will have completed the course (on the same date), so a short-cut is provided to fill in the same date for all students on that page
  • If this is the case, all you need to do is enter the course completion date against the first student on the page, and tick the box to populate all students on the screen
  • Please remember that the dates will not be saved until you press Update All button
  • Finally, if this is a multi-page screen, remember to page forward and update the students on the next page.

Once you have clicked on Update All, each student will be sent an email notification asking them to complete post-course Feedback.

On receipt of this feedback, their F2F course certificate will be made available to them. This will include the course completion date as entered.

Should there be any students who failed to complete the F2F course,  this might be a good time to get in touch with them using the Private Sessions facility (“My Sessions” at the right hand side of the screen). For fuller details, see below.

Note : Please do NOT mark as complete any student who has failed to pass their course. Instead, communicate the reason behind their failure to pass, using a Private Session (see My Sessions, below).

Although this is presented on the Training Admin menu, Load Old Course Dates is actually an LMS “Back-End” function, which cannot be packaged up  within the Trauma Resus company identity.

The routine is provided solely for loading up Course Completion Dates onto Historic Student Records.

Warning – Use this Function only with care – If you are in any way unsure, please ask for help !!

The process for entering historic course dates is :-.

  • Select the Client Group from the left hand pull-down
  • Select your first Student from the right hand pull-down
  • Enter that student’s course dates, pressing update for each course
  • Move onto the next student for that client

When entering Historic Course Dates there will be no notification emails will be sent out.

When you have finished using the routine, click on Main Dashboard to return to the LMS Front-End menu system.

Although this is presented on the Training Admin menu, List All Groups is actually an LMS “Back-End” function, which cannot be packaged up within the Trauma Resus company identity.

List All Groups is present on the Training Admin menu only for the purpose of checking whether an Organisation or Division’s Groups already exist.

Warning – Use this Function only with care !!

Admin users should not use any group update functions, such as Edit, Bin, Clone, etc.

After viewing List All Groups, Admins should click on Main Dashboard to return to the LMS Front-End menu system.

Although this is presented on the Training Admin menu, List All User Records is actually an LMS “Back-End” function, which cannot be packaged up  within the Trauma Resus company identity.

List All User Records is present on the Training Admin menu only for the purpose of checking whether a User (Student) record already exists.

Warning – Use this Function only with care !!

Admin users should not use any group update functions, such as Edit, Delete, View, Switch to, Capabilities, etc.

After viewing List All User Records, Admins should click on Main Dashboard to return to the LMS Front-End menu system.

Although this is presented on the Training Admin menu, View Email Log is actually an LMS “Back-End” function, which cannot be packaged up  within the Trauma Resus company identity.

View Email Log is present on the Training Admin menu only for the purpose of checking whether the LMS has actually sent out an email that you were expecting it to. 

You should also be able to locate the email in either the Sent Items folder or the Conversation History folder of the Learning account within Microsoft Outlook on your PC.

If and when you have locate the historic email you were looking for, click on View beneath the email for more details, then on Preview to see the email actually sent. Making a note of the date/time of the email may help you locate it in Microsoft Outlook

If necessary, this should allow you to re-send the email to the original recipient, or copy it to someone else, using Microsoft Outlook on your PC.

Warning – Use this Function only with care !!

Users should not use the Delete option in View Email Log.

Close the email preview, then press Back to Email Log when you have finished, then click on Main Dashboard to return to the LMS Front-End menu system.

Although this is presented on the Training Admin menu, MOS CSV Download is actually an LMS “Back-End” function, which cannot be packaged up  within the Trauma Resus company identity.

The routine creates a CSV (Comma Separated Variable) file for a Renewables Organisation Group or Sub-Group, as follows :-

  • Select the Group from the first pulldown
  • Select the Course from the second pulldown – This should be TR611 Renewables MOS
  • Select the Lesson (MOS Module) from the third pulldown
  • Press the “Generate and Load CSV File” button

The CSV file will be saved in your Downloads folder, and its contents can be cut and pasted into the Excel spreadsheet from which the MOS Compliance report can be produced.

When you have finished using the routine, then click on Main Dashboard to return to the LMS Front-End menu system.

Although this is presented on the Training Admin menu, MOS Store PDF Reports is actually an LMS “Back-End” function, which cannot be packaged up  within the Trauma Resus company identity.

The routine stores MOS Compliance Reports for Renewables Organisation Group or Sub-Group, as follows :-

  • Select the Group from the first pulldown
  • Select the Year from the second pulldown
  • Select the Month from the third pulldown
  • If there is already a stored report, and you wish to delete it, you are able to do so
  • If there is no stored report, you can choose one from your local PC and store it
  • You may display the report should you wish to do so

When you have finished using the routine, then click on Main Dashboard to return to the LMS Front-End menu system.

To the right of the screen, you will see that there is an area marked My Sessions

As a Training Administrator, you are able to engage in a Private Session between yourself and any student in any of your groups.

Private Sessions can be hugely valuable to Trauma Resus and students alike, offering an opportunity to ask questions directly, and for students to obtain expert feedback.

Private Session details are not shared with anyone else, and a session may be initiated by any of a Student / Training Administrator / Trauma Resus Instructor / Group Leader / Client F2F Organiser.

For a print-ready version of the entire “F2F Organiser Help”, please CLICK HERE (opens in a new tab).

2. FAQ's - How to .....

Following receipt of an order from a client organisation, Trauma Resus will receive a list of candidates from that organisation.

The first thing to do is to check what Groups may already be in place for that Client Organisation and Division. You can do this using List All Groups (see menu item, above).

Remember that there are 3 distinct types of Groups :-

  1. F2F “Training Event” Groups – Those shown in brackets, e.g. (Durham & Darlington FRS – 17 June 2020 – TR201 IEC Intermediate), are small groups of Students, which may either be :-
    • Arranged by Trauma Resus Training Admin, for Direct-Delivery by Trauma Resus Instructors
    • Or arranged by Client F2F Organisers, for Cascade-Delivery by Client Instructors.
  2. Organisation / Division Groups – These other groups (the ones without brackets), such as Durham & Darlington – IEC, are Organisation / Division Groups for specific clients. These contain the full list of students for that client / client division, and these groups are maintained by Trauma Resus Training Admin.
  3. Instructor Groups – One of these is should be set up for each Client Organisation that has its own instructors. The Group name should include the name of the client, e.g. Durham & Darlington – IEC Instructors or Orsted – Eurieca Instructors. The groups should contain the full list of instructors for that client. The instructors will also be included in that client’s Organisation & Division Groups. Instructor Groups are also maintained by Trauma Resus Training Admin.

Client Organisation / Division Groups are in the second of these formats. They will follow a naming format of :-

  • Client Organisation Group = Organisation Name – EURIECA (or IEC), e.g. “RWE – Robin Rigg – EURIECA” or “Hertfordshire FRS – IEC
  • Division Group = Organisation Name – Division Name – EURIECA (or IEC), e.g. “RWE – Robin Rigg – EURIECA” or “Hertfordshire FRS – Watford – IEC“.

If you are in any doubt about the correct organisation and/or division name, please do ask for help.

If both client organisation and division groups are in place, move to Load Student Details to Organisation & Division Groups (below).

If there is no Client Organisation Group, proceed to Create a Group for a New Client Organisation (also below).

If there is an existing Client Organisation Group, but no Division Group, proceed to Create a Group for a New Division of a Client Organisation (also below).

Use New Client Group (see menu item, above), using the group naming format of :

  • Client Organisation Name = Organisation Name – EURIECA (or IEC), e.g. “RWE Offshore – EURIECA” or “Hertfordshire FRS – IEC“.

Set the number of seats as 999, and include the following Group Courses :-

RENEWABLES SECTOR

  • TR121 EURIECA (GWO Enhanced First Aid),
  • TR131-20YY EURIECA Requalification (20YY is the year),
  • and TR611 MOS.

FIRE & RESCUE /AIRPORTS SECTORS

  • TR201 IEC Intermediate, or TR206 IEC Intermediate (Single Days) if Cambridge Fire,
  • TR211-20YY IEC Intermediate Requalification (20YY is the year),
  • TR221 IEC Advanced Practitioner, or TR226 IEC Advanced (Single Days) if Cambridge Fire,
  • TR231-20YY IEC Advanced Requalification (20YY is the year).

Setup Training Admin as the Group Leader, and create the group.

Once the Client Organisation Group has been created, return to the step Check if Client Organisation / Division Groups already exist (above), to check whether there is already an existing Division Group.

Use New Client Group (see menu item, above), using the group naming format of :

  • Client Organisation Name = Organisation Name – EURIECA (or IEC) Instructors“, e.g. “RWE – EURIECA Instructors” or “Hertfordshire FRS – IEC Instructors”.

Set the number of seats as 999, and include the following Group Courses :-

RENEWABLES SECTOR

  • TR141 EURIECA Instructor,
  • and TR151-20YY EURIECA Instructor Requalification (20YY is the year).

 FIRE & RESCUE /AIRPORTS SECTORS

  • TR241 IEC Instructor,
  • TR251-20YY IEC Instructor 1-Day Requalification (20YY is the year),
  • and TR261-20YY IEC Instructor 1-Day Requalification (20YY is the year).

Setup Training Admin as the Group Leader, and create the group.

Use New Client Group (see menu item, above), using the group naming format of :

  • Division Group = Organisation Name – Division Name – EURIECA (or IEC), e.g. “RWE – Robin Rigg – EURIECA” or “Hertfordshire FRS – Watford – IEC“.

Set the number of seats as 999, and include the following Group Courses :-

RENEWABLES SECTOR

  • TR121 EURIECA (GWO Enhanced First Aid),
  • TR131-20YY EURIECA Requalification (20YY is the year),
  • and TR611 MOS.

FIRE & RESCUE /AIRPORTS SECTORS

  • TR201 IEC Intermediate, or TR206 IEC Intermediate (Single Days) if Cambridge Fire,
  • TR211-20YY IEC Intermediate Requalification (20YY is the year),
  • TR221 IEC Advanced Practitioner, or TR226 IEC Advanced (Single Days) if Cambridge Fire,
  • TR231-20YY IEC Advanced Requalification (20YY is the year).

Setup Training Admin as the Group Leader, and create the group.

Proceed to the next step – Load Student Details to Organisation & Division Groups (below).

Go to the Group Dashboard, (see Training Admin Menu item, below).

Step 1 – Add the students to the Organisation Group

Select that organisation’s group from the group pull-down.

The group you are looking for will have a name in the following format :-

  • Client Organisation Group = Organisation Name – EURIECA (or IEC), e.g. “RWE Offshore – EURIECA” or “Hertfordshire FRS – IEC

Look at the Enrolled Users section. Information about the number of seats remaining will be displayed, along with a list of the students who are already present in that group.

Above the list, you will see a pull-down button marked Users.

Click on this pull-down to select the appropriate option(s) to add students to the group :-

  • Add One
  • Add Multiple
  • Upload Users (from CSV upload)

You will need each user’s email address, first name and last name.

If using a CSV upload, you can build an appropriately structured file from a spreadsheet.

As users are added to the organisation group, the following will occur for each one :-

  • Users will receive an email notification, giving them their login (their email address) details, and other information about the LMS, and welcoming them to the organisation group.

Step 2 – Add the students to the Division Group

This is, more or less, a repeat of the above process, but this time for the division of then client organisation.

Select that division’s group from the group pull-down.

The group you are looking for will have a name in the following format :-

  • Division Group = Organisation Name – Division Name – EURIECA (or IEC), e.g. “RWE – Robin Rigg – EURIECA” or “Hertfordshire FRS – Watford – IEC“.

Look at the Enrolled Users section. Information about the number of seats remaining will be displayed, along with a list of the students who are already present in that group.

Above the list, you will see a pull-down button marked Users.

Click on this pull-down to select the appropriate option(s) to add students to the group :-

  • Add One
  • Add Multiple
  • Upload Users (from CSV upload)

You will need each user’s email address, first name and last name.

If using a CSV upload, you can build an appropriately structured file from a spreadsheet.

As users are added to the division group, the following will occur for each one :-

  • Users will receive an email notification, welcoming them to the division group.

Users will now be able to login, with access to their Student Area / Learner Dashboards, and commence their Pre-Course E-Learning.

Trauma Resus Training Admin’s next steps will be to Add Client Group Leaders and also create the Client Instructor Group.

When arrangements have been made, to Create a Group for each F2F (Classroom) Training Event (see FAQ items, below).

Go to the Group Dashboard (see Training Admin Menu item, below).

Select that organisation’s Instructor Group from the group pull-down.

The group you are looking for will have a name in the following format :-

  • Client Organisation Group = Organisation Name – EURIECA (or IEC) Instructors“, e.g. Orsted – EURIECA Instructors or IOM Airport – IEC Instructors.

Look at the Enrolled Users section. Information about the number of seats remaining will be displayed, along with a list of the students who are already present in that group.

Above the list, you will see a pull-down button marked Users.

Click on this pull-down to select the appropriate option(s) to add students to the group :-

  • Add One
  • Add Multiple
  • Upload Users (from CSV upload)

You will need each user’s email address, first name and last name.

If using a CSV upload, you can build an appropriately structured file from a spreadsheet.

As users are added to the Instructor Group, they will receive an email notification, welcoming them to the group.

Instructors will now be able access to the instructor course details in  Student Area / Learner Dashboards.

Client Group Leader(s) can be added at both organisation and division levels.

For some organisations, they may well be the same person, while others will have different group leaders at the separate levels. This will depend upon the client organisational structure.

To add a Client Group Leader, you use the Group Dashboard (see Training Admin Menu item, below). This time you should go to the Group Leaders section.

If they are not already listed as a group leader, click on Add Group Leader, and use their email address, first name and last name to add them. Note that group leaders do not occupy a “seat” in the group.

The Client Group Leader will receive one of the following email notifications :-

  • If they already on the LMS (perhaps as organisation group leader, or as the leader of a different, existing divisional group), they will be welcomed as leader of the new group
  • If they not already on the LMS, they will be welcomed as a new user / group leader, with login details included in the email notification.

The Client Group Leader will now be able to login, and use the Group Leaders section of the LMS to monitor the progress of their learners.

Client F2F Organiser(s) are the people who organise and manage cascade-delivered F2F training courses for a client organisation.

All F2F Organisers must already be set up as Group Leaders for their organisation. Once set up on the LMS, they are assigned additional capabilities via the top-line F2F Organiser menu.

The F2F Organiser role can only be set up by Trauma Resus Training Admin, as the setup is done by assigning that additional role on a User Record, in the LMS “Back-End”.

Warning – Use this Function only with great care – Ask for assistance if you are unsure of anything !!

You should proceed as follows :-

  • Use List All User Records from the Training Admin Menu, which will take you into the “Back End”
  • You will see a Show All Groups pulldown towards the top of the screen
  • Select that client’s Organisation Group from the pulldown, e.g. “BAE Systems – IEC” and click on Filter
  • This will restrict the user records being displayed to only the ones for the organisation
  • If you need to, you can sort the columns by Name / Email / etc.
  • Check that the user you require already has the Group Leader role – If not, ask for assistance
  • Having found the user you require, click on Edit under their Username, and their user record will be displayed
  • Scroll right down to the bottom of the page, and you will see a section marked Additional Capabilities (it’s just above the Update User button)
  • You are going to use the pull-down marked Other Roles, which should already say Group LeaderIf not, ask for assistance
  • Click on this pull-down, and a list of roles will appear, in which Group Leader is already check-boxed
  • Check-box the F2F Organiser role, and click somewhere outside the pull-down to close it
  • The Other Roles display should now say F2F Organiser, Group Leader
  • If it does, click the Update User button, and this user will be set up as a F2F Organiser for their organisation
  • To return to the LMS “Front-End”, just click on Main Dashboard at the top left of your screen.

By this time, we will have made the arrangements for a series of F2F (Classroom) training events, and agreed which students will be attending each event.

Before you actually create an F2F Course Group, you will therefore have :-

  • Determined which students will be attending the training event
  • Checked that those students :-
      • Have had their details loaded up on the Learning Portal
      • Have been provided with Logins and Passwords
      • Have been provided with access to their Pre-Course E-Learning in advance of attending their F2F training course.

You should then proceed as follows :-

Step 1 – Create a “Course Group” for your F2F training event

For each F2F training event, you should use the recommended naming format for “Course Groups” :-

  • Place Round Brackets around the Group Name, so it can be distinguished from full Client / Client Division Groups
  • Within the brackets, the course group naming convention should be :
      • Course number and name, followed by a dash, followed by the course date, followed by a dash, followed by the client name
      • e.g. (RWE – Robin Rigg – 17 June 2020 – TR121 Eurieca).

Set the number of seats as 6 or 12, depending upon the number of attendees (12-student training events must have 2 instructors present).

The Group Courses selected should be :-

TR001 Pre-Course E-Learning
• plus the one which will be delivered at the training event, e.g. TR121 IEC Eurieca.

Setup Training Admin as Group Leader, then click on Create Group.

Step 2 –  Add details of the students who will be attending your F2F training event

This works in the same way as previously described in Load Student Detail to Organisation & Division Groups (above) :-

  • Look for the “course group” you have just set up
  • Select that group from the group pull-down
  • Select the appropriate option(s) to add students to the group :-
      • Add One
      • Add Multiple
      • Upload Users (from CSV upload)

Remember that you will need each user’s email address, first name and last name.

If using a CSV upload, you can build an appropriately structured file from a spreadsheet.

As users are added to the Course Group, they will receive an email notification, welcoming them to it. 

This is achieved using the E-Learning Reset option on the F2F Organiser menu.

Pre-Course E-Learning is normally undertaken in the month prior to a relevant Face-to-Face course, and worst case must be done in the preceding 3 months.

For students who are about to attend a Requalification Course, E-Learning must be completed again. To allow this to occur, their historic E-Learning details need to be removed from the students’ records.

To do this, start by keying in the name or email address of a member of the group. Partial matches normally work, and there is no need to press enter.

The names and email addresses of matching student records will be displayed, allowing you to scroll down and select the particular student you are looking for.

Click on the student you require. A list of their courses will be displayed, and you will see their E-Learning course.

Click to “untick” the tick-box against the course. You will be asked if you wish to untick the entire course, and the update will occur immediately.

If you wish to reset E-Learning for another student, start keying in their name or email address, as above, and so onwards.

Having set up the Face-to-Face Training Event Group, you will then need to email Joining Instructions to the entire group of students.

This can be achieved from the Group Dashboard (see Training Admin Menu Items, above).

Select the appropriate F2F Course Group, and take the Email Users option from the pull-down.

Cut and paste, and update the Trauma Resus base pro forma email document, and update it to include :-

  • Email Subject = Details of the Face-to-Face training event, e.g. “Joining Instructions – RWE – Robin Rigg – EURIECA Course – 18 Mar 2020”
  • Email Body – Include Venue / Date / Times details, plus links to other relevant documents, such as Health & Safety considerations, etc.

A copy of your email notification should also be forwarded to the Client Group Leader(s) and Trauma Resus Instructor(s).

This process is most likely to be used as part of LMS Annual Housekeeping (see later), but there may be aoocasions when you need to add one or more courses to an existing Group.

Remember that there are 3 Categories of Groups :-

  1. F2F “Training Event” Groups – Those shown in brackets, e.g. (Durham & Darlington FRS – 17 June 2020 – TR201 IEC Intermediate), are small groups of Students, which may either be :-
    • Arranged by Trauma Resus Training Admin, for Direct-Delivery by Trauma Resus Instructors
    • Or arranged by Client F2F Organisers, for Cascade-Delivery by Client Instructors.
  2. Organisation / Division Groups – These other groups (the ones without brackets), such as Durham & Darlington – IEC, are Organisation / Division Groups for specific clients. These contain the full list of students for that client / client division, and these groups are maintained by Trauma Resus Training Admin.
  3. Instructor Groups – One of these is should be set up for each Client Organisation that has its own instructors. The Group name should include the name of the client, e.g. “Durham & Darlington – IEC Instructors” or “Orsted – Eurieca Instructors”. The groups should contain the full list of instructors for that client. The instructors will also be included in that client’s Organisation & Division Groups. Instructor Groups are also maintained by Trauma Resus Training Admin.

The ones that are likeliest to need courses adding during the year are Organisation / Division Groups or Instructor Groups, although it is possible that you may need to add a course to F2F “Training Event” Groups.

If you are adding a course to a top-level client Organisation Division Group, you will also also need to add it to all of the Division Groups for that client.

An illustrative example of the need to add a course to Organisation Groups might be for an IEC client who has been cascade delivering the TR221 IEC Advanced to practitioners, and who may want to also provide lower level training to some staff, by delivering the TR201 IEC Intermediate course.

To add a course to a group, you will need to use the LMS “Back-End”.

Warning – Use this  only with great care – Ask for assistance if you are unsure of anything !!

Proceed as follows :-

  • Use the Group Management option on the Training Admin menu to determine the names of the group(s) you wish to add courses to
  • The take the List All Groups menu option, which will take you into the “Back End”
  • Find the group you need to add a course to by either using Search Group (top left hand side) and/or sorting the displayed groups by Title
  • When you have located the Group you need to update, click on Edit under the group title, and the appropriate group record will be displayed
  • Look for the section called LearnDash Group Admin
  • In passing, make sure you DO NOT put a tick in the checkbox marked “Enable automatic group enrolment …..”
  • Immediately below this is an area called Group Courses – To the left are all courses on the system, and to the right is the list of courses associated with this particular group – These will be “greyed out on the left side
  • On the left side, click on the course you wish to add to this group – It will then be highlighted
  • Click the arrow alongside the list – The new course will be greyed out on the left, and moved over to the list of group courses on the right
  • If you are happy that the correct course will be added to the group, scroll to the top of the page and you will see an Update button at the top right
  • Click the Update button, and this group record will be updated
  • To return to the LMS “Front-End”, just click on Main Dashboard at the top left of your screen.

If a user has forgotten their password, they are able to reset it themselves from their Login screen.

However, if they are uncomfortable with doing this themselves, there is also a Password Reset facility available to Training Admin via the Group Dashboard (see menu item, above).

You should do the following :-

  • Select the user’s main Organisation Group, located the user’s name either by looking yourself or by using the search facility (part-matches on name and email address normally work)
  • Having found the user, click the checkbox alongside their record and a box saying Send Password Reset will appear above the list of users
  • If you click on this box, you will initially get an Are You Sure message
  • If you confirm that you are sure, the user will be sent a Password Reset email.

This is very similar to adding Client Group Leaders. The Trauma Resus Instructor(s) are just added as additional group leaders to the F2F Training Event Group.

Use the Group Dashboard (see menu item, above), and look for the correct group, using the group naming format below :-

  • There will be round brackets around the Group Name, so it can be distinguished from full Client / Client Division Groups
  • Within the brackets, the course group naming convention will be :
      • Course number and name, followed by a dash, followed by the course date, followed by a dash, followed by the client name
      • e.g. (RWE – Robin Rigg – 17 June 2020 – TR121 Eurieca).

Select the group from the Groups pulldown, and go to the Group Leaders section.

Click on Add Group Leader, using the email address, first name and last name of the Trauma Resus Instructor to add them as group leaders.

The Trauma Resus Instructor will receive an email notification, welcoming them as leader of the F2F training event group. They will be able to login, and monitor the progress of students through Pre-Course E-Learning.

Cambridge IEC Clients are having their 3-Day course delivered over separate days. There is a need to record student attendance at Days 1 & 2. Completion of Day 3 will be recorded via the Course Completion routine (see below).

There is a special routine for recording Days 1 & 2, currently called Cambridge 1-Dayers. (see menu item, above).

Following every F2F Training Event, some post-course administration is needed.

This is carried out using the Course Completions routine (see menu item, above).

Should there be any students who have not passed the course, you will need to use the My Sessions routine to advise them why this is. This is also documented under Course Completions.

This is not just a case of deleting a user from then system, because Trauma Resus should retain their Student record for a period of time.

This is accomplished by moving the student from their existing Group(s), and transferring them into a Deleted Students Group instead. There are 2 of these groups on the system :-

  • Deleted Students – Renewables
  • Deleted Students – Non-Renewables.

The LMS “Back-End” needs to be used to undertake this transfer.

Warning – Use this Function only with great care – Ask for assistance if you are unsure of anything !!

You should proceed as follows :-

  • Use List All User Records from the Training Admin Menu, which will take you into the “Back End”
  • You will see a Search Users pulldown at the right hand side
  • Enter the user’s email address or part of his name and click on Search Users
  • This will restrict the record displayed to the students you’re looking for
  • Find the user you require, click on Edit under their Username, and their user record will be displayed
  • Scroll right down to the section marked User Enrolled in Groups
  • Enter “deleted” where is says Search All Groups, and the Renewables / Non-Renewables groups will appear
  • Click to highlight the appropriate one of the two, then click the arrow alongside the list – This deleted students group will be added to the list to the right hand side of the screen under Search Enrolled Groups
  • Do the same thing in reverse for each of the other groups (i.e. other than the deleted students) that appear under Search Enrolled Groups. As each one is highlighted, click the other arrow to remove this group from the box at the right hand side
  • This will leave just the deleted students group in the box on the right
  • When you have done this, scroll down, and you will see an Update User button right near the bottom
  • Click the Update User button, and this user record will be updated
  • To return to the LMS “Front-End”, just click on Main Dashboard at the top left of your screen.

[ Yet to be completed ]

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[ Yet to be completed ]

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Requalification & Renewal Notifications ] 

[ Analyse Student Feedback ] 

Delete Face-to-Face Training Event Groups > 3 months (??) old – Keeps the number of training event groups to manageable proportions ]